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Delivery & Returns

Delivery

UK shipping: 5 working days

International shipping: 7-10 working days


Collection

Available from South East London. 

-Head to Checkout page and confirm that you would like to collect in the notes section below. 

-Pay for rug as normal (this will include delivery charge) 

-Once payment has been received, I will confirm pick up address to your email and refund the delivery charge. 


Returns Policy

Rugs - I do not offer returns or exchanges, as each rug is a unique, made to order piece.

Prints - I do not offer returns or exchanges on my prints. However, if you wish to change the size of the print within 2 hours of ordering, please email, elsjennings@hotmail.co.uk to discuss changes.